Privacy policy

Version 2026-11-03. In force from the date it is published on the site. If translations differ, the Estonian text prevails.

Who processes the data

Sheer OÜ, registry code 16148549, Kopli tn 4, 10411 Tallinn, Estonia ("Sheer", "we"). For questions about your data, write to info@sheer.ee.

What data and why

Enquiries and correspondence. When you write to us through the form on the site or by e-mail, we receive what you provide: name, e-mail, phone, company, the message, as well as the language and the page of the site the enquiry came from, and campaign tags in the address (UTM), if there were any. We use this to reply, discuss your task and prepare an offer. Legal basis: steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR).

Visit statistics. We count visits with Umami: which pages are opened, where visitors come from, the type of device and the country. Umami sets no cookies, does not store IP addresses in the statistics and does not let us find out who exactly visited the site; we see only totals. Legal basis: our legitimate interest in understanding how the site works (Art. 6(1)(f) GDPR).

Server logs. The server that runs the site records technical details of requests (IP address, time, page address, browser). They are needed for security and troubleshooting and are kept by the hosting provider for a limited time. Legal basis: legitimate interest (Art. 6(1)(f) GDPR).

Theme and language choice. If you switch between the light and dark theme or pick a language in the menu, the choice is stored only in your browser (localStorage) and is not sent anywhere. The address sheer.ee then opens in the stored language.

We do not sell data, use it for automated decisions or build profiles from it.

Who receives the data

Only those who help us work, and only as far as needed:

• Elkdata OÜ (Estonia): hosting of the site and the enquiry database;
• Google Ireland Limited: Google Workspace e-mail, used for correspondence and enquiry notifications;
• Umami Software, Inc.: the visit statistics service; the statistics are stored in the EU (Frankfurt).

Some of these companies or their subcontractors may process data outside the European Economic Area (for example, in the USA). In those cases the transfer is protected by the European Commission's standard contractual clauses or an adequacy decision (EU–US Data Privacy Framework).

Data may be disclosed to public authorities only where the law requires it.

How long we keep it

• Enquiries and correspondence with people who did not become clients: 12 months from the last contact, then deleted.
• If we have a contract, correspondence and documents are kept for the term of the contract and as long as the law requires (accounting records: 7 years).
• Server logs: the period set by the hosting provider.

Your rights

You may ask for access to your data, its correction, erasure, restriction of processing and portability, and object to processing based on legitimate interest. Write to info@sheer.ee; we reply within one month.

If you believe we are infringing your rights, you may contact the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, www.aki.ee, info@aki.ee).

Changes

When we change this policy, the version number and date on this page change.